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Frequently Asked Questions for Kiwi Syslog Server

Does the trial version have all the features of the licensed version?

Yes, the trial version of Kiwi Syslog Server has all the features of the licensed version.  

How is Kiwi Syslog Server licensed?

The software is licensed on the number of Kiwi Syslog Servers you deploy.   There is no limit on the number of machines or devices that may send logs to Kiwi Syslog Server.  Servers deployed on virtual machines each count as single instances.  (Site licenses are also available for large deployments.)

What happens to the software when the maintenance expires?

Kiwi Syslog Server will continue to run long after any maintenance period expires.  However, you will not be able to download and apply new updates if you fall out of maintenance.

How much traffic can Kiwi Syslog Server handle?

Our software is built and tested to support more than two million messages an hour without tuning.   (That would support more than 500 machines each sending one message a second.)
When would I run Kiwi Syslog Server as a foreground (“standard”) application?

Most people install the software as a Windows service and let it run in the background, using the Kiwi Syslog Server Console to configure it, and either the Console or optional secure Web Access to monitor logs in real-time.  However, if you only wanted to use Kiwi Syslog Server to occasionally troubleshoot your network, you may want to run it as a foreground application instead.

How do I test if Kiwi Syslog Server is listening?

First use the “File | Send test message to localhost” action to check that the server is alive. Then install Kiwi SyslogGen on a nearby machine, point it to your Kiwi Syslog Server’s IP address, and send a message to check remote connectivity.
How do I configure my device to send Syslog messages to Kiwi Syslog Server?

Check the “Configuring Syslog enabled devices” section of the Kiwi Syslog Server manual
How do I get Kiwi Syslog Server to send an email to me?

First, configure your email server settings in the “Email” section of your Kiwi Syslog Server settings.  Then create a new Rule with one or more Filters selecting interesting messages, and an Action of “E-mail message.” 

Where can I get even more help?

Try the Kiwi Syslog Library & Support section on thwack, SolarWinds community forum.
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