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ERROR: Mail Error 10061

Problem: When trying to send an email message, either in testing or with live data, you receive an error message similar to ...Mail error 10061... Solution: This kind of error (Mail error: [10061]) usually relates to an issue with a firewall or anti-virus software program blocking the connection from the client application - in this case Kiwi Syslog Daemon. In order to confirm this is the case we suggest that you disable your firewall or anti-virus program then try running the test again. It may be that you will need to add the Kiwi Syslog Daemon program into the Windows Firewall or anti-virus exception list. Information on how to add a Windows Firewall extension can be found at the following knowledge base article. How to add an exception to the Windows Firewall If you find that you still have issues then please let us know via our support forms.  Visit our support page, open a support case and one of our dedicated support staff will get back to you in no time at all.

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