ERROR: -2147024703: Automation error %1 is not a valid Win32 application


thanks for making such well thought out and reliable software

Symptoms

Kiwi CatTools fails to start up or fails to run an activity. You may see the following messages in the Info Log pane and Infolog.txt file:

Starting CatTools_Client COM object. (30 threads)*
Problem starting CatTools_Client instance #1. Error:-2147024703: Automation error %1 is not a valid Win32 application.
Thread check failed. CatTools_Client is not running

(* the number of threads will vary depending on your Kiwi CatTools edition and the number of threads you have specified for your activity.)

Reason

It is most likely that the system you are running Kiwi CatTools on doesn't have the minimum scripting runtime version installed, or the files have been deleted or corrupted.

Resolution

Download the scripting runtime file Windows Script 5.x for your Windows operating system from the Microsoft web site and re-install to your system. Please ensure that you have stopped all non essential applications running on your machine before installing and also that you reboot after installation.
If you think you are already running the latest version then we suggest you do the install anyway as this reregisters the components and has in the past proved effective in fixing this problem.

Download for Windows Server 2003

Download for Windows XP

In some instances, it may also be necessary to reinstall Kiwi CatTools to your system again after the Windows Script 5.x. To reinstall Kiwi CatTools, please follow the steps in our KB article:
ERROR: Problems after reinstalling or uprading Kiwi CatTools to my system

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