Troubleshooting
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The Harvester has been tested at speeds from 1200bps to 115200bps. Should the data appear to be garbled, the speed may have been set incorrectly. Always ensure that both ends of the comm link are deactivated before changing the link speed. Failure to do this has been known to totally confuse the comm ports.

Ensure you have only one device running against a physical comm port. The results of running active devices on say both comm 1 and comm 3 are unpredictable.

To help with the setting up and testing of the Harvester, Kiwi Enterprises offer a small tool called HarvesterGen. This application sends messages to a comm port and when used in conjunction with the Harvester should help confirm that the Harvester is working correctly on your system. Please visit www.kiwisyslog.com/help_index.htm to request a copy of HarvesterGen.