Automatic Service startup

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When the CatTools service is installed into the system, it is set to startup automatically. This means that when the server is restarted or rebooted, the CatTools service will be started automatically. This occurs even if no user is logged into the console.

Service Dependencies - particularly Windows 2000 Server

Under most operating systems, the service will start without problems. On some Windows 2000 Server systems, the service may have to wait for some other system services starting before it can start. Otherwise you will see the error message "One or more system services failed to start" on the console after a reboot.

To ensure that the required services have started before CatTools is started, you will need to modify the Manager configuration file (KiwiCatToolsManager-Settings.ini) in the CatTools install folder.

How to add service dependencies

·	Open the file C:\Program Files\CatTools2\KiwiCatToolsManager-Settings.ini with Notepad

·	Add the following lines to the configuration:

[Service Options]

Dependencies="LanmanWorkstation;TCPIP;WMI"

·	Save the ini file

·	Run the CatTools Manager

·	Click the "Uninstall" button. (This will stop and uninstall the CatTools Service.)

·	Click the "Install" button. (This will install the CatTools Service and set the new dependency information.)

·	Click the "Start" button to ensure that CatTools starts correctly.

This will ensure that the Workstation, WMI (Windows Management Interface) and TCP/IP stack services are running before trying to start CatTools Service.